what can I do about an owner who is letting her dog constantly get attacked by her other dog?

sorry for the confusing title, I wasn't how to put it in a small amount of words

so my parents run (or used to run, I guess, before the plague) a pet sitting service. p much irrelevant to this but that's how we met the owner I'm talking about.

she has two dogs, Moby and Bear. she got Bear (I’m not sure about Moby) from some kind of sketchy dog breeding place from Bulgaria? ..I don't know all the details. but what I do know is that Bear is riddled with psychological issues and clearly his experience before she adopted him was extremely traumatic and has had permanent psychological effects on him which clearly shows in his behaviour

Bear is extremely aggressive to everyone who dares move. he has bitten his owner many times, most recently a couple of weeks ago in the face (which she needed stitches for I believe), he has bitten her autistic son multiple times, he bites and attacks Moby close to daily and he has also bitten my mum once which has left a nasty scar on her arm. the owner claims it is impossible for her to get a muzzle on him without being bitten, as he’s in constant attack mode. Suffice to say their entire household lives in terror of him, especially Moby.

This has pretty understandably completely destroyed Moby mentally. He spends a lot of his days hiding under tables, any sound will spook him and he is terrified of other dogs and so is also very unsocialised. he shows many signs of anxiety such as constant licking, self-biting and whining. He’s an adorable lil man and it is depressing to see him like this. His owner has let this happen for two years and its all he’s ever known

so, to the point...

what can be done here? the owner isn’t taking any of this seriously whatsoever, no matter what anyone seems to say to her. last time we saw her and she came to pick Moby up she said in a high pitched voice “are you excited to see bear? Is he going to bite you?” jokingly (slightly paraphrased as I don’t exactly remember but you get the idea). she frequently chats to us over WhatsApp and recently when bear attacked him for the 1000th time we asked “where?” and she said “just the ear x” because apparently attacking him and leaving painful lumps and holes in his ear is just business as usual

any ideas how we could convince her to separate them in any way shape or form or suggestions as to what you’d do if you were in her situation? whenever you suggest any kind of solution she seems to always come up with some kind of excuse which usually boils down to “it’s fine, I don’t care. maybe I’ll do something later I’m already busy”. not sure how to get through to her to be honest.

thanks for reading! all advice is mahoosively appreciated. right now it feels like we’re letting something terrible happen so it would be nice to hear your thoughts. and sorry for the crap structure of this post, I’m on mobile etc etc etc

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